| | Searching Current Courses For Fall 2016 |
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Course: |
SKB 115
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Title: | Intro-Ski Area Rental & Repair |
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Long Title: | Introduction to Ski Area Rental & Repair |
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Course Description: | Introduces ski rental and repair shop operations. Topics include: cashiering, fitting, informational skills, product knowledge, inventory control, ski and binding maintenance, customer relations and security. |
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Min Credit: | 1 |
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Max Credit: | |
STANDARD COMPETENCIES:
I. Demonstrate knowledge and/or skill in the following areas:
A. Cashiering
B. Understanding inventory control
C. Use and have equipment knowledge
D. Operate ski binding machinery
E. Information skills on resort facilities
F. Customer relations
G. Security and theft
TOPICAL OUTLINE:
I. Cashiering
A. counting and handling cash
B. check and credit card procedures
C. balancing
D. reporting procedures
E. cash and reportage
II. Inventory control
A. counting
B. equipment handling
C. inventory controls
III. Security
A. counterfeit and fraud
B. employee theft
IV. Product knowledge
A. binding checks and ski condition
B. fitting equipment
C. equipment best for each level of skier
D. what`s on the market
V. Informational skills on resort facilities
A. what the resort provides for the guest - amenities
VI. Customer relations
A. how to deal with the resort guest
VII. Machine operation
A. how to tune equipment
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