STANDARD COMPETENCIES:

 

 I.      Describe the history and development of organizational psychology.

 II.     Fundamentals of organizational psychology.

 III.    Compare and contrast models of organizational structure.

 IV.     Explain the interaction of social systems in organizational culture.

 V.      Analyze and evaluate the role of formal and informal communications in an organization.

 VI.     Describe the process of organizational communications and identify problems that occur in the process.

 VII.    Evaluate and compare cultural issues related to leadership.

 VIII.   Compare and contrast the major theories of motivation in organizations.

 IX.     Identify significant factors in employee and organizational functioning.

 X       Illustrate the skills needed to build and manage teams.

 XI.     Identify and evaluate reward systems.

 XII.    Discuss pros and cons of testing.

 XIII.   Research performance appraisal systems and discuss effectiveness.

 XIV.    Discuss the role of training and development in organizational effectiveness.

 XV.     Identify methods of enhancing cultural diversity in organizations.

 XVI.    Describe the way in which organizations can reduce or alleviate job stress.

 XVII.   Identify challenges that contemporary organizations face in managing change.

 XVIII.  Discuss challenges of managing a multinational organization.

 TOPICAL OUTLINE:

 

 I.      History and development of organizational psychology

         A.      Major historical development in the field

         B.      Current status of organizational/ industrial psychology

 II.     Fundamentals of organizational psychology

         A.      Organizational behavior systems

         B.      Models of organizational structure

         C.      Interaction of people and organizations

 III.    Communication in organizations

         A.      The communication process

         B.      Forms of communication

         C.      Communication barriers

 IV.     Leadership in organizations

         A.      Theories of leadership

         B.      Traits of an effective leader

         C.      Leadership and empowerment

 V.      Motivation and reward systems

         A.      Human needs and work

         B.      Models of motivation

         C.      Economic and non-economic reward systems

         D.      Factors in performance appraisal

 VI.     Group dynamics

         A.      The nature of group dynamics

         B.      Formal groups

         C.      In formal groups

         D.      Building and managing teams

 VII.    Managing change

         A.      The role of change in organizations

         B.      Resistance to change

         C.      Implementing successful change

         D.      Organizational development

 VIII.   Job stress and counseling in organizations

         A.      Stress and job performance

         B.      Causes of job stress

         C.      Employee Assistance Plans

 IX.     Organizational behavior across cultures

         A.      Managing multinational organizations

         B.      Cross-cultural communications