STANDARD COMPETENCIES:

 

 I.      Demonstrate an understanding of computer terminology.

 II.     Demonstrate an understanding of how computers function.

 III.    Demonstrate an understanding of how to install memory modules.

 IV.     Demonstrate an understanding of the uses of various types of computer equipment and peripherals.

 V.      Set up and maintain a Macintosh computer system.

 VI.     Troubleshoot the Macintosh computer, printers and peripherals.

 VII.    Calibrate a monitor for color output.

 VIII.   Demonstrate an understanding of the scanning process.

 IX.     Demonstrate an understanding of various software applications designed to diagnose and keep a Macintosh system running smoothly.

 X       Operate a simple network.

 XI.     Demonstrate an understanding of the Macintosh operating system.

 XII.    Demonstrate an understanding of the causes of common software conflicts.

 XIII.   Demonstrate an understanding of interfacing Macintosh computers with PC¿s.

 TOPICAL OUTLINE:

 

 I.      Hardware anatomy of a single computer

         A.      Motherboard

         B.      Processor

         C.      RAM

         D.      Storage

         E.      Buses

         F.      Input & Output devices

 II.     Software overview

         A.      System software

                 1.      Core software

                 2.      Drivers, extensions, frameworks, etc.

                 3.      Differences between OS 9 and OS X

         B.      Applications (graphic design related)

         C.      Utilities

         D.      Documents and other data files

                 1.      Documents

                 2.      Preferences

                 3.      Fonts

 III.    Networks

         A.      Wired & wireless

         B.      File sharing

         C.      Internet access

         D.      Communicating with PCs

 IV.     Peripherals (common to graphic design)

         A.      Printers

         B.      Monitors

         C.      External hard disks and CD burners

         D.      Scanners

         E.      Digital cameras

 V.      Hardware/Software interaction/troubleshooting

         A.      Isolating the scope of a problem

         B.      Troubleshooting tree

                 1.      Document level

                 2.      Application level

                 3.      System software level

                 4.      Hardware level