STANDARD COMPETENCIES:

 

 I.      Explain the logical sequence of steps for the systematic troubleshooting of a problem with a domestic refrigerator

 II.     Explain how to determine if the problem is electrical or mechanical

 III.    Diagnose and repair mechanical problems on a sealed system

 IV.     Diagnose and repair electrical problems on a domestic refrigerator

 V.      Prior to beginning work, ask the customer to explain the problem(s) with the refrigerator

 VI.     Explain to the customer how he/she intends to proceed with the diagnosis and how he/she will arrive at the estimated cost for the job

 VII.    Upon completion of the job, briefly explain to the customer what the problem was and what was necessary to make the repairs prior to presenting the bill.

 VIII.   Explain the logical sequence of steps for the systematic troubleshooting of a problem with a window air conditioner

 IX.     Diagnose and repair a mechanical problem with a window air conditioning unit.

 X       Check for adequate refrigerant in a sealed unit without tapping into the sealed system.

 XI.     Access a sealed system and check operating pressures

 XII.    Diagnose and repair an electrical problem on a window air conditioning unit.

 XIII.   Before beginning work, ask the customer to explain the problem(s) with the air conditioner

 XIV.    Explain to the customer how he/she intends to proceed with the diagnosis and how he/she will arrive at the estimated cost for the job

 XV.     Upon completion of the job, briefly explain to the customer what the problem was and what was necessary to make the repairs prior to presenting the bill.

 XVI.    Explain the logical sequence of steps for the systematic troubleshooting of a problem with a domestic air conditioner

 XVII.   Diagnose and repair a mechanical problem in a domestic air conditioning system

 XVIII.  Diagnose and repair a mechanical problem in a domestic air conditioner

 XIX.    Explain steps in determining the cause of an inoperative compressor

 XX      Diagnose and repair a problem in the control system of a domestic air conditioner

 XXI.    Before beginning work, ask the customer to explain the problem(s) with the air conditioner

 XXII.   Explain to the customer how he/she intends to proceed with the diagnosis and how he/she will arrive at the estimated cost for the job

 XXIII.  Upon completion of the job, briefly explain to the customer what the problem was and what was necessary to make the repairs prior to presenting the bill.

 XXIV.   Describe at least six types of commercial refrigeration systems and explain their operation.

 XXV.    Explain the logical sequence of steps for the systematic troubleshooting of a problem with a commercial refrigeration system. Explain how to determine if the problem is electrical or mechanical

 XXVI.   Diagnose a malfunction of a commercial icemaker.

 XXVII.  Diagnose a malfunction on a commercial walk-in unit

 XXVIII. Diagnose a malfunction on a commercial display case

 XXIX.   Before beginning work, ask the customer to explain the problem(s) with the system

 XXX     Explain to the customer how he/she intends to proceed with the diagnosis and how he/she will arrive at the estimated cost for the job

 TOPICAL OUTLINE:

 

 I.      REFRIGERATION:  Troubleshooting And Customer Relations.

 II.     WINDOW AIR CONDITIONERS:  Troubleshooting And Customer Relations.

 III.    DOMESTIC AIR CONDITIONERS:  Troubleshooting And Customer Relations.

 IV.     COMMERCIAL REFRIGERATION SYSTEMS:  Troubleshooting And Customer Relations.

 V.      GAS FIRED FURNACES:  Troubleshooting And Customer Relations.

 VI.     HEAT PUMPS:  Troubleshooting And Customer Relations.

 VII.    HYDRONIC HEATING:  Troubleshooting And Customer Relations.