STANDARD COMPETENCIES:

 

 I.      Identify and define teams and teamwork

 II.     Describe three basic structures of teams

 III.    Identify goals and compare & contrast team goals that work and do not work

 IV.     Define commitment/collaboration and relate this to the productive team

 V.      Define the differences in the way men and women are socialized in their upbringing

 VI.     Define sexual harassment and list the steps to deal with this issue

 VII.    Describe two example of communication between men and women that are positive and negative and how to deal with these situations by participating in role playing situations

 VIII.   Compare and contrast the way men and women are raised and relate this to the work environment by listing two examples for each gender that may occur that the other gender may misunderstand and discuss in group what to do about these situations

 IX.     Identify the three major components of a computer system

 X       Compare and contrast computer capabilities and limitations

 XI.     Describe computer applications currently being used in today¿s health care systems

 XII.    Define diversity in the workforce and in real life situations outside of the workplace

 XIII.   Explain why understanding diversity among people will enhance your ability to succeed on the job and in life in general

 XIV.    Define self-awareness & self-disclosure and relate these concepts to teamwork/diversity

 XV.     Name four ways to encourage cooperation with co-workers

 XVI.    Name three benefits of Professional Association membership

 XVII.   List what specific job skills are needed to work successfully in healthcare

 XVIII.  Define success and customer relations and how it applies to healthcare

 XIX.    Define, pronounce and spell all of the key terms

 TOPICAL OUTLINE:

 

 I.      Importance of teamwork in class and working in a health profession

         A.      Structure of teams

         B.      Team goals and what makes a productive team

 II.     Dealing with sexual harassment in the workplace

 III.    Gender issues

 IV.     Computers in healthcare

 V.      Diversity in the workplace

 VI.     Self awareness vs. self disclosure

 VII.    Cooperation with co-workers

 VIII.   Professional association memberships

 IX.     Job skills for work success in health care

 X       Importance of positive customer/patient relationships