| | Searching Current Courses For Fall 2016 |
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Course: |
HOS 115
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Title: | Introduction to Spa Management |
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Long Title: | |
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Course Description: | Introduce learners to the history, organization and careers in the spa industry. Topics include exploring the benefits of spas and healthy lifestyles, traditions and treatments affiliated with spas, the business and philosophy of spas, the historical and cultural development of spas, spa terminology, industry trends, future directions and career opportunities in the spa community. |
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Min Credit: | 3 |
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Max Credit: | |
1. Describe types of spas and spa-goers and explain how spa philosophy and the integration of mind, body, and spirit.
2. Identify the development of spa practices and traditions in various world cultures throughout history.
3. Describe the evolution of the spa industry in the past 50 years, including the development of spa-related businesses and organizations and the influence of spa on other aspects of contemporary society.
4. Identify key social, market, technology, treatment, industry, and environmental trends in the spa industry.
5. Explain how spas can achieve superior service by creating memorable experiences and delivering on their service promises.
6. Identify some of the traditions from which spa therapies have emerged and describe various treatments in the areas of massage, fitness, hydrotherapy, body treatments, and skin care.
7. Identify a spa¿s revenue and cost centers and describe how each works together for the profitability of the business.
8. Identify career opportunities in the spa industry, including advantages and disadvantages to a spa career, compensation and benefits, and opportunities for training, education, and licensing.
9. Describe typical days in the lives of resort, destination, and day spa directors, focusing on their interactions with guests, employees, and managers/owners.
10. Describe the importance of leadership, the strategies that ensure its success, the leadership skills that can take a spa from good to great, and the specific leadership needs of spas.
11. Identify ethical issues that affect spas.
I. Introduction to the philosophy of spa, its origin and trends.
II. Explore the history of spas and spa cultures.
III. Examine contemporary spa concepts.
IV. Understand the trend analysis, possibilities and predictions.
V. Experience spa service and the dynamics of successful business operations.
VI. Distinguish the traditions, treatments and terms used in spas.
VII. Describe and identify the financial organization of spas.
VIII. Explore spa careers, vocations and professions.
IX. Describe a day in the life of a spa director.
X. Understand leadership and ethics of spa management.
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