STANDARD COMPETENCIES:

 

 I.      Describe hospitality industry career opportunities both domestically and internationally

 II.     Discuss the restaurant business including operations and organizations of various food service businesses.  

 III.    Compare the advantages and disadvantages of on-site and commercial food service operations

 IV.     Describe the evolution of the lodging industry

 V.      Explain the fundamentals of the lodging business including hotel and motel operations, marketing, accounting, and competition

 TOPICAL OUTLINE:

 

 I.      ¿The Hospitality Industry and You.¿

 II.     Growth and Change in the Hospitality Industry

 III.    Overview of the Restaurant Business

 IV.     Restaurant Operations

 V.      Organizations in the Restaurant Industry:  Chains, Independents, Franchises

 VI.     Competitive Forces in the Food Service Industry

 VII.    Current Issues in the Food Service Industry (such as health, nutrition, consumerism movements, use of technology, waste and the environment)

 VIII.   On-site Food Service Operations

 IX.     The Lodging Industry:  Overview, Evolution, Guest Needs and Expectations

 X       Hotel and Motel Operations

 XI.     Forces Shaping the Hotel Business

 XII.    Competition in the Lodging Industry