STANDARD COMPETENCIES:

 

 1. Use technology, including hardware and software, to ensure data collection, storage, analysis, and reporting of information.

 2. Use common software applications such as spreadsheets, databases, word processing, graphics, presentation, e-mail, and so on in the execution of work processes.

 3. Use specialized software in the completion of HIM processes such as record tracking, release of information, coding, grouping, registries, billing, quality improvement, imaging and voice recognition technology.(IV.A.)

 4. Apply policies and procedures to the use of networks, including intranet and Internet applications to facilitate the electronic health record (EHR), personal health record (PHR), public health, and other administrative applications.

 5. Apply knowledge of data base architecture and design (such as data dictionary, data modeling, data warehousing) to meet departmental needs.

 6. Apply confidentiality and security measures to protect electronic health information.

 7. Protect data integrity and validity using software or hardware technology.

 8. Apply departmental and organizational data and information system security policies.

 9. Use and summarize data compiled from audit trail and data quality monitoring programs.

 10. Contribute to the design and implementation of risk management, contingency planning, and data recovery procedures.

 11. Participate in the planning, design, selection, implementation, integration, screen design, testing, evaluation, and support for organization-wide information systems. Use the principles of ergonomics and human factors in work process design.

 12. Identify hardware and software components of information systems for health information including systems architectures, operating systems and languages; software packages and tools.

 13. Define the roles of health information managers in the development, management, and utilization of an electronic information system and the relationship to roles for other health care professionals.

 14. Describe the six types of information systems and give examples of how these support administrative, financial, clinical, and research needs of a healthcare enterprise.

 15. Discuss the various types of information systems life cycles.

 16. Distinguish between the concepts of data, information, and knowledge.

 17. Discuss the evolution of information systems in healthcare.

 18. Identify the components of business and information systems strategic planning.

 19. Describe the Request for Proposal document and process.

 20. Determine level of security and confidentiality of information obtained on the EHR system.

 21. Demonstrate uses for information obtained on the EHR system.

 22. Develop training program for institution-wide HER.

 23. Contribute to the definitions for and apply clinical vocabularies and terminologies used in the organizations health information systems. (I.A.4.)

 24. Describe various internet technologies (Intranet, web-based systems, standards – SGML, XML)

 TOPICAL OUTLINE:

 

 I. Concepts of health information management

 a. Defining an information system

 b. Information systems and the organization

 c. The importance of systems thinking

 II. Information systems in healthcare

 a. History of information systems in healthcare

 b. Current applications and trends in healthcare information systems

 III. Strategic planning for information systems

 a. Healthcare organizational strategic planning process

 b. Information system strategic planning

 c. The health information manager’s role in strategic IS planning

 IV. Design and development of information systems

 a. Traditional systems development life cycle

 b. New approaches and new tools

 c. Use of new approaches for analysis and design

 d. Developing data model diagrams

 e. Vocabulary, terminology, and classification systems used in the EHR (I.A.)

 V. Database management concepts

 a. Database management systems functions

 b. Functions of data and database administrators

 c. Internet Technologies and Standards

 VI. Managing data quality

 a. The origins of data quality

 b. Characteristics of data quality

 c. Determining the quality of data

 VII. Data retrieval and analysis

 a. Retrieval and manipulation of data

 b. Analyzing data

 c. Data presentation techniques

 VIII. Security, audit, and control of health data

 a. Privacy and confidentiality of health data

 b. Legislative protection of privacy

 c. Security fundamentals

 d. Establishing a security program

 e. Risk analysis and management

 f. Prevention and control countermeasures

 g.    Business continuity planning