STANDARD COMPETENCIES:

 

 I.      Make referrals to the proper community agencies when appropriate.

 II.     Safely respond to crisis situations, taking all  necessary precautions.

 III.    Recognize problems associated with mental illness and  the abuse of alcohol  and  drugs.

 IV.     Employ basic defusing, mediation and other  intervention techniques.

 V.      Be aware of the impact of juvenile delinquency,  truancy, and runaways on families.

 VI.     Recognize child abuse and neglect situations.

 VII.    Be aware of the role of the criminal justice agencies and personnel in various crisis  situations.

 VIII.   Be aware of legal issues involved in various crisis situations.

 TOPICAL OUTLINE:

 

 I.      Definition of Crisis

 II.     Common Types of Crisis and Conflicts

 III.    Safety Techniques, Values Clarification

 IV.     Defusing and Mediation Techniques

 V.      Interviewing Techniques

 VI.     Mental Health, Mental Illness, Alcohol and Drug  Problems

 VII.    Delinquency, Child Abuse and Neglect, Runaways and Truancy

 VIII.   Family Disturbance and Intervention Methods

 IX.     Community Agencies and Resources

 X       Role Playing