REQUIRED COURSE LEARNING OUTCOMES:

 1.  Explain the fundamentals of health care quality management.

 2.  Assess healthcare quality in given scenarios and suggest improvement strategies.

 3.  Evaluate health care quality e-measures for electronic reporting.

 4.  Determine the influence of health information technology on health care quality.

 5.  Outline threats to patient safety.

 6.  Determine options for remediating threats to patient safety.

 7.  Produce a quality measure from a nationally available data-set.

 REQUIRED TOPICAL OUTLINE:

 I.    Healthcare quality

 II.   Quality management

        A.  Achieving quality

        B.  Measuring performance

        C.  Evaluating performance

        D.  Continuous improvement

 III.  Performance improvement tools

 IV.   Improvement of project teams

 V.    Improvement of patient safety

 VI.   Healthcare resource management

 VII.  Quality in population healthcare

 VIII. Organizational change for quality

 IX.   Health care data quality

        A.  Poor-quality data

        B.  Characteristics of data quality